Serco Leisure is committed to providing a safe, warm, clean, friendly, fun environment
for the local community at an affordable cost. Honesty, integrity and a positive, cando
attitude are key to helping us deliver this mission and are values we expect from
each individual.
Purpose of Job / Key Objectives
The Catering Assistant`s role is to work within the catering team to achieve high standards of
service and customer care at all times. The role will also ensure food is hygienically prepared and
served in accordance with standards laid down by the Catering Supervisor.
Principal Duties
Ensure the Company Health and Safety Policy and Procedures and all relevant Food Safety
Legislation and smoke free law is complied with
Carry out cleaning duties to maintain high standards of cleanliness throughout
Undertake and record temperature checks and ensure high standards of food hygiene are
maintained
Follow the processes laid down in the SLIMS (Serco Leisure Integrated Management System)
Catering Manual
Ensure customers are served promptly and efficiently
Ensure financial and cash handling procedures are complied with
Prepare food and beverages as necessary in accordance with caf menus and as required by
the Catering Supervisor
Replenish stocks within the caf and vending machines as required by the Catering
Supervisor
Ensure brand standards are maintained and promoted
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JD - Catering Assistant Issue 1 1st April 2008 Page 2 of 3
Consistently and actively apply good housekeeping principles, such as turning off lights and
equipment when not in use, in order to contribute to our strategy to reduce utility consumption
and carbon footprint.
Undertake any other duties as required within the Centre as directed by your line manager
Essential skills
The Catering Assistant should be able to demonstrate skills commensurate with the position in:
Excellent customer care and communication skills
Personal Attributes
Committed to the Serco Values and Serco Leisure Mission Statement
A team player with good communication and interpersonal skills
High standards of presentation
A flexible attitude
Criminal Records Bureau (CRB)
In line with Serco Leisure`s policy, all employees will have a CRB disclosure at an appropriate
level.
Knowledge and Experience
Qualification Level
The Catering Assistant will hold a CIEH or RIPH Foundation Certificate in Food Hygiene or a Level
2 Award in Food Safety in Catering, or equivalent. An Intermediate Certificate in Food Safety is
desirable.
Experience Level
The Catering Assistant should be able to demonstrate a level of experience and knowledge
commensurate with the position in:
Working in a food retail operation or service led organisation
Serco Group - 10 months ago
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Serco Group plc is a government services company based in Hook, North Hampshire in the United Kingdom. The company provides facilities manag...
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