About the Business
My client is a leading internet directory service for the motoring industry. A multi million £ business founded in 2006 that continues to deliver strong year on year growth employing around 40 people in Brentwood.
About the Role
The majority of its customers pay their bills on time, usually by way of a charge to their credit or debit card. Some customers agree to make payment by internet transfer or Cheque and others default on their agreement :
The role of Credit Control / Collections Manager is to initially contact these customers that are either behind with payments or have defaulted and attempt to take a new payment there and then by Credit or Debit Card.
If they can not make payment then, a new call back must be set to contact them 2 / 3 / 4 days later and process payment.
If the customer then continues to default on their payment, a decision is then made to issue a Solicitors letter, issue Court Action or write the sale off, depending on the individual situation of the order.
About the Reward
A competitive basic package is available to the successful candidate with monthly target bonus based on achieving pre set agreed criteria for recovery targets.
About the Person we are Seeking
? Target driven
? Ability to follow through and manage own diary of call backs
CV-Library - 3 years ago