Zara U K Ltd. 1,051 reviews - London

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For Zara in Heathrow, West London (United Kingdom)
We place our trust in people like you. You will be the final person responsible for our image. And you will be the person who closes the customer attention process. We ask for a sense of responsibility and organisational skills. In exchange, we offer you the chance to grow with us, facing up to new challenges. Because we trust in you.

Process sales, exchanges and refunds efficiently, accurately and quickly in all payment methods
Ensure that customers are acknowledged and receive a quality service either face to face or over the telephone
Ensure all departments have sufficient Cashiers cover by planning and managing the Cashiers daily rota’s in liaison with the management team
Open and close main and auxiliary tills according to your shift
Ensure complete efficiency when following opening and closing cash desk procedures
Maintain an organised and tidy cash desk at all times
Manage the recruitment and inductions of new team members
Fully train and develop all Cashiers and follow up their performance
Investigate and resolve discrepancies (their own and their team’s)
Monitor and record till discrepancies and report them to the relevant department
Provide till reports throughout the day to Managers and colleagues when required
Maintain accurate records and control of daily and weekly employees documents
Ensure security measures are taken and that Cashiers are updated regularly on these
Control store stationary and bag orders whilst maintaining required levels
Manage employee expenses process
To be the main point of contact for all managers in store for all cash desk related queries
Ensure all cash desks are in good working order and maintained regularly
Manage the request for change in the store and follows up
Liaise with managers to offer Cashiers assistance on shop floor when necessary
Make sure that the processing of merchandise movements assigned to Cashiers is accurate and all documentation is organized
Ensure effective communication with the Management Team at all times
Continually develop stock knowledge and promotions throughout the store
Complete other tasks as necessary to support the overall store
Be aware of what happens day to day in the store
Comply with the Company Health & Safety P

  • Very good knowledge of spoken English
  • Availability to work on a full time basis
  • Demonstrated cash desk experience, within the retail sector.
  • Knowledge of cash and transaction operating systems
  • Supervisory skills desirable
Inditex is an equal opportunities employer. All applicants will be treated fairly and not discriminated against on the grounds of gender, ethnic origin, sex, marital status, sexual orientation, disability or age

About this company
1,051 reviews
Zara is a Spanish clothing and accessories retailer based in Arteixo, Galicia, and founded in 1975 by Amancio Ortega and Rosalía Mera. It...