Customer Assistant
TSB - East London

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Simple, balanced banking designed for the local community. That’s what TSB stands for. We may be a brand new bank, but we have a 200-year heritage of working hard to create relevant banking services for ordinary people – and 4.5 million customers to look after.

From welcoming customers into the branch to serving them at the counter, your role is to make sure everyone gets great service. So you’ll answer questions and process transactions, but you’ll also always be thinking about how we can be of more value. You’ll recommend relevant products and services and meet a range of personal targets. We’re not looking for people who necessarily have a background in financial services or banking. But you will need experience of working with customers, with a genuine interest in doing what’s right for them. You’ll also need to be willing to work on Saturdays.

It’s not just customers who get looked after at TSB. In return for your hard work, you’ll enjoy a wide range of benefits too, including a quarterly performance bonus and 22 days’ holiday. We’ll also make sure that you have all the support and training you need to develop your skills. To top it all off, our flexible benefits allow you to choose cash or pick from a range of options including retail discount vouchers, private medical insurance and a contributory pension scheme.