Job Title: Business Manager
At a Glance
Giorgio Armani Beauty is The Hot Premium Brand of the future. We are a leading luxury designer brand in flagship department stores with make-up and service as the competitive advantage.
The Business Manager will be responsible for representing the brand as a true ambassador. They will lead their team in exceptional service, target achievement and create brand awareness within the store.
Ensure overall retail target for counter is met
Ensure retail personal sales & master strategy targets are achieved by each team member
Motivate, monitor & develop team members building on strengths and assisting with weaknesses
Build strong & positive relationships with team, store management, RBM & Head Office
Closely monitor stock holding levels, raise & rectify stock issues following retailer guidelines
Follow & implement company merchandising guidelines
Ensure all Account paperwork is produced neatly, accurately & to deadlines
Effectively manage account rota ensuring maximum coverage at peak trading periods (to be flexible and meet the needs of the business)
Gain Market share for the Brand – Improving ranking
Competitor awareness – New products (innovation), Eventing, Marketing, Media etc
Business to Business Networking – Building new customer base
Analytical skills – appraise the business strengths & weakness – critical path to solutions for success
Brand / Product Awareness
Able to identify & promote the USP of the brand
Identifying specific skill sets of individual team members to drive all areas of the business
Constantly develop knowledge of the brand and competitor brands & products
Successfully plan & execute key product launches
Showcase brand linking with mutual retail partnership
Offer excellent customer service to all internal & external customers
Create high profile relationships with staff, store & customers
Carry out annual appraisals to develop stars of the future for the brand
Confident presenting skills - coaching staff , business to business, store management & RBM
This list is not exhaustive
What we’re looking for
You will know the importance of delivering excellent customer service.
You will thrive in a fast-moving retail environment, pride yourself in being organised and have excellent administrative skills.
What Giorgio Armani Can Offer You
Training and development including brand induction, on the job training
Competitive Salary and Commission Scheme
Generous Holiday Entitlement
Seasonal Product Allocations
Service Recognition Awards
L’Oréal is one of the world’s largest consumer goods companies, manufacturing and selling a wide range of beauty products for both women and men.
Based in France, it was founded in 1909 by a chemist named Eugene Schueller. It now operates in around 130 countries around the world, and achieved turnover of €20.3b in 2011.
L'Oreal - 4 months ago