The Jurys Inn Group Ltd has 31 property locations in the UK, Ireland in key cities which offer great rooms and exceptional service to a mixture of business and leisure guests alike.
now has an excellent opportunity available for
GUEST SERVICE STAFF
to join our Food & Beverage team
Guest Service Staff overview:
This is a multi-skilled position, working across our restaurant, bar and conference departments, ensuring a professional, friendly and courteous service to all guests.
Guest Service Staff key responsibilities:
Main duties would be to serve food and beverages in the Inns outlets whilst adhering to Jurys Inn standards and giving excellent customer service.
Have a visible presence within the outlet to ensure that all customer requests and queries are responded to promptly and effectively.
Deal with guest complaints in a friendly and efficient manner, ensuring guest satisfaction at all times.
Working and co-operating with Supervisors and colleagues to enhance the guest experience at all times.
Ensure all cash, charge, float and till procedures are carried out in accordance with Company policy.
To assist in the smooth running of the Food & Beverage outlets during your shift.
The ideal candidate for this position:
Must be courteous and focused on providing a consistently high standard of customer service.
Must be standards driven and detail-orientated.
Must have the ability to multi-task in fast-paced environment.
Must be flexible with regards to hours.
Must have a good command of the English language.
Must have excellent self-presentation.
Must have previous cash handling experience.
Should have customer service experience from within a hospitality/catering role.
Should have experience using micros or similar system
Jurys Inn is an equal opportunities employer
We do not require the use of agencies at this time