Guest Service Staff - Food & Beverage
Jurys Inn 23 reviews - Brighton

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The Jurys Inn Group Ltd has 31 property locations in the UK, Ireland in key cities which offer great rooms and exceptional service to a mixture of business and leisure guests alike.

Jurys Inn

now has an excellent opportunity available for


to join our Food & Beverage team

Guest Service Staff overview:

This is a multi-skilled position, working across our restaurant, bar and conference departments, ensuring a professional, friendly and courteous service to all guests.

Guest Service Staff key responsibilities:

  • Main duties would be to serve food and beverages in the Inns outlets whilst adhering to Jurys Inn standards and giving excellent customer service.
  • Have a visible presence within the outlet to ensure that all customer requests and queries are responded to promptly and effectively.
  • Deal with guest complaints in a friendly and efficient manner, ensuring guest satisfaction at all times.
  • Working and co-operating with Supervisors and colleagues to enhance the guest experience at all times.
  • Ensure all cash, charge, float and till procedures are carried out in accordance with Company policy.
  • To assist in the smooth running of the Food & Beverage outlets during your shift.
  • The ideal candidate for this position:

  • Must be courteous and focused on providing a consistently high standard of customer service.
  • Must be standards driven and detail-orientated.
  • Must have the ability to multi-task in fast-paced environment.
  • Must be flexible with regards to hours.
  • Must have a good command of the English language.
  • Must have excellent self-presentation.
  • Must have previous cash handling experience.
  • Should have customer service experience from within a hospitality/catering role.
  • Should have experience using micros or similar system
  • Jurys Inn is an equal opportunities employer

    We do not require the use of agencies at this time

    About this company
    23 reviews
    Jurys Inns is a chain of hotels founded in Ireland and previously owned by Jurys Doyle Hotel Group. In 2007 the Jurys Inns portfolio of...