Experience of managing and leading a team in a busy retail environment.
Royal Collection Enterprises is a thriving commercial business responsible for managing public access to The Queens official residences in London, Windsor and Edinburgh. We are now seeking a highly motivated individual to help lead our frontline London Retail team and contribute to the overall development of the business at an exciting time.
The London retail operation has a turnover of nearly £12 million and includes three permanent shops on or close to the Buckingham Palace site, in addition to three temporary shops and guidebook points which are opened during the extremely busy summer season.
Selling a wide range of luxury giftware from Limited Edition Commemorative fine bone china and jewellery to postcards and food items, we have a strong emphasis on quality and customer satisfaction.
In this hands on role you will manage a team of temporary and permanent Retail Assistants and turnover of nearly £12 million. Other duties will include undertaking opening and closing procedures; daily cash management and ensuring staff are well trained, proficient in required operational procedures and enjoy fully contributing to all team and wider company objectives.
You will be passionate about delivering the highest levels of service standards and have a strong commercial mind. You will also have experience of running retail administration processess.
Your motivating and inspiring leadership is essential in continuing to drive sales and performance in the retail team.
With a creative flair for visual presentation you will play a role in making the visitor and customer experience as attractive as possible.
You will be required to build excellent working relationships and communicate with a range of stakeholders.
In return we offer a competitive benefits package including a 15% employer contribution to a pension scheme, generous paid leave entitlement, excellent staff dining facilities and varied development opportunities.
Application Closing Date
17 Mar 2013
The Royal Household - 9 months ago