ML15923 - Thomson Retail Manager
T U I - London

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Using your responsible leadership skills, you will motivate and develop the team to achieve sales targets. You will encourage your team to offer the highest standards of customer service whilst ensuring the efficient running of the travel shop.

What You'll Be Doing:

For our customer
You will interact daily with customers to make them feel special and valued, and will personally deal with any complex problems that may arise in order to maintain their loyalty and trust, whilst supporting your team.

For our company
Providing commercial vision, you’ll lead and develop your team ensuring they consistently hit all targets and maximise profitability. Ideally, you’ll be an experienced manager with a background in travel, but it will be your track record in sales and ability to inspire your team that will set you apart.

What We're Looking For


- Proven target based sales experience
- Customer service experience
- Experience of managing a team
- Experience of staff training and development
- Excellent communication and influencing skills
- Experience in making difficult decisions


- Previous experience in a similar role
- Travel industry knowledge
- Knowledge of retail travel IT systems

What We Can Offer You

- Competitive salary with excellent bonus/commission earning potential
- Excellent career prospects
- Initial and on-going training
- Yearly incremental holiday concessions
- Heavily discounted travel from various travel companies
- Generous discounts off TUI Travel products and services (including friends & family discount)
- TUI Travel contributory pension scheme (Eligible after 12 months service)
- Generous holiday entitlement
- Life Assurance
- Educational
- Uniform
- Season ticket loan
- Childcare vouchers
- Share Incentive Plan
- Recommend-a-friend bonus
- Free Travel Insurance

Apply online: