Operations Director (UK)
Huron Consulting - London

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Job Description :
Job Goals:
To develop an operational strategy which is in line with the aims of the business
To manage the cost efficient running of the operations of the company
To liaise and consult with clients, offering advice to ensure that the project achieves their aims
To develop and strengthen relationships with clients

Job Details:The Operations Director will be directly responsible for:
Overseeing and directing the efforts of the processing, hosting, and production teams in daily operations to ensure first class performance standards are met and client and project commitments are adhered to.
Managing existing resources to meet client and project needs and to plan and implement the correct resources to meet the expanding service and revenue needs of the business
Evaluating current processes and procedures to ensure that the best possible service is being delivered cost effectively and to identify and implement cost efficiencies
Leading the staff development programme so that existing and future staff develop and grow in an entrepreneurial environment
Managing relationships with third party suppliers
Working closely with Sales and Marketing, including providing assistance with client presentations to maximize client contact with the operations teams

Job Requirements :
8 to 15 years experience in the eDisclosure industry
Excellent written and verbal communications skills
Strong client delivery and implementation project management expertise
Understanding of ASP delivered services and project management
Experience managing a distributed resource base (technology and people) in a 24 x 7 environment
Understanding of litigation support processes or legal industry operations
Ability to forecast needs of the business and recommend technology and resources to accomplish goal
Ability to travel both within and outside the UK

Huron Consulting - 3 years ago - save job - block
About this company
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Huron Consulting was founded in 2001 by Zvi Flanders, ACC, MCP, ACE. Taking the wealth of knowledge obtained from 12 years as IT manager at...