e-Commerce Trading Assistant
Harvey Nichols 3.549 reviews - London

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Job Purpose:
An exciting opportunity for an e-Commerce Trading Assistant to join our Head Office team in Chiswick has arisen. The role will support the e-Commerce Trading Manager in co-ordinating the online strategy, maximising sales and profit through advanced reporting, daily analysis of performance and the execution of strategic promotional activity.

Job Dimensions:
• Develop an understanding of key performance indicators relating to sales, margin, traffic, conversion and average order value (AOV) to drive online revenue and profitability
• Use reporting systems and analytical tools to review online performance against targets, provide insight and maximise revenue potential
• Liaise with buying and merchandising, ecommerce and marketing to ensure marketing activity is aligned with trading objectives

Job Objectives:
• Produce and compile weekly and monthly reporting packs
• Daily analysis of online performance, reviewing sales and margin against targets
• Understanding of key online performance drivers and metrics, including traffic, conversion and average order value (AOV)
• Assist in producing monthly reports and presentations for the Board
• Produce custom analysis and collate data from multiple sources to generate dynamic reports
• Assist in the planning of sales and margin budgets by family of business
• Forecast implications of promotional and markdown activity on sales, orders & profit
• Monitor performance of promotional and marketing activity
• Update and maintain trading calendar to align marketing activity with budget phasing
• Liaise with Online Merchandising team to support buying strategy and online buys, understanding impact of stock availability and suggesting solutions for slow sellers
• Liaise with Press, Content and E-commerce teams to support trading objectives through marketing campaigns and features
• Regularly monitor competitors for promotional and discounting activity, category and brand mix, price comparison, and search volumes

Qualifications & Experience required:
• Graduate
• Significant commercial experienced gained in a fashion retail merchandising environment (ideally luxury, multi-brand)
• Strong numerical and analytical skills - highly proficient in Excel
• Proficient use of Microsoft Office and Google Analytics
• Business acumen and commercial focus

Skills and personal attributes required:
• Strong commercial awareness
• A proactive approach to problem solving and the ability to work to strict deadlines
• Highly organised with the ability to plan and prioritise workload
• Team player with strong communication skills
• Sound knowledge of luxury fashion, designers and brands

Harvey Nichols ensures its continuing success with a competitive salary and benefits package to attract, motivate and retain the best people. Some of our great benefits include an amazing staff discount and clothing allowance. A heavily subsidised London Travel Card, Bonus and other corporate and local benefits.

About this company
3.549 reviews
Harvey Nichols are creating their 2003 Christmas boxes range which will be available to all our customers from late September. If you...