Retail Shop Sales Assistant
All About Laptops - London

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A sales assistants job description, including their routine daily duties:
  • Greeting customers who enter the shop.
  • Be involved in stock control and management.
  • Assisting shoppers to find the goods and products they are looking for.
  • Being responsible for processing cash and card payments.
  • Stocking shelves with merchandise.
  • Answering queries from customers.
  • Reporting discrepancies and problems to the supervisor.
  • Giving advice and guidance on product selection to customers.
  • Balancing cash registers with receipts.
  • Dealing with customer refunds.
  • Keeping the store tidy and clean, this includes hovering and mopping.
  • Responsible dealing with customer complaints.
  • Working within established guidelines, particularly with brands.
  • Attaching price tags to merchandise on the shop floor.
  • Responsible for security within the store and being on the look out for shoplifters and fraudulent credit cards etc.
  • Receiving and storing the delivery of large amounts of stock
  • Keeping up to date with special promotions and putting up displays.
The personal skills that are required for the job:
  • Having a friendly and engaging personality.
  • Comfortable working with members of the public.
  • Should have a confident manner.
  • Must be helpful and polite.
  • Assistants should be physically fit as they will be on their feet for most of the day and may be required to lift large amounts of stock.
  • You should have a comprehensive understanding of your area of sales i.e . retail, Fast Moving Consumer Goods, sports equipment etc.
  • Able to work as part of a sales team.
  • Knowledge of inventory techniques.
  • Should be of a smart appearance and articulate.
Relevant qualifications:
NVQ / SVQ Retail Operations at levels 2, 3 and 4.

Jobcentre Plus Universal Jobmatch - 16 months ago - save job - block
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