£8.41 per hour plus quarterly performance related bonus
As a Vodafone Retail Adviser, you’ll be working for one of the top ten most powerful brands in the world. What’s more, thanks to our new pay structure, you’ll also be receiving one of the most generous hourly rates on the high street. Plus all the training you need to develop fast, wherever your talents take you in the retail division and beyond.
The Retail Adviser role
It’s all about connecting with your customer. You’ll chat. You’ll ask questions. You’ll listen. And then you’ll explain exactly what products, services and tariffs are right for that particular person. Plus, of course, the advantages of being with Vodafone (luckily, there are plenty of these).
We don’t want you to regurgitate product specs and scripts. We want you to be yourself. And to help your customer see what the solutions you’re suggesting will do for them. It’s not a phone with an 8-megapixel camera. It’s a phone that can help preserve precious family memories, by giving high-quality prints. It’s not a 500MB data bundle. It’s a package that means the people in your business can access key business files wherever they are.
The skills you’ll need
Personality is key. You need to be the sort of person who can talk to anyone – and explain even complicated technical information simply. You won’t need to be a phone expert. But you will need to be a fast learner, with lots of enthusiasm and positivity. You just want to get better and better, delighting every customer and exceeding your sales targets. And you want the same for your team and your store.
About Vodafone Retail
Vodafone has more than 403 million customers round the world, who rely on us to keep them connected. We offer them all an unmatched service. We give the people who work in our 400 retail stores throughout the UK an unmatched experience, too.
First, there’s the basic rate that’s very hard to beat anywhere on the high street. (And, on top of this, the chance to work towards generous quarterly bonuses.) Then, there’s the structured career development plan, which allows you to develop fast throughout our retail stores or even into Head Office. (You’re an asset we really want to develop.) Finally, there’s the chance to work for one of the world’s top ten brands – a company famed for its pioneering approach and spirit of innovation. It all amounts to a very empowering career.
27-Dec-13, 11:59:00 PM