Sales Assistant
Barclays Capital - London

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Department Overview

Barclays moves, lends, invests and protects money for customers and clients worldwide. With over 300 years of history and expertise in banking, we operate in over 50 countries and employ over 140,000 people. We provide large corporate, government and institutional clients with a full spectrum of solutions to their strategic advisory, financing and risk management needs. Our clients also benefit from access to the breadth of expertise across Barclays. We’re one of the largest financial services providers in the world, and are also engaged in retail banking, credit cards, corporate banking, and wealth and investment management.

For further information about Barclays, please visit our website www.barclays.com

The European CDS Sales Assistants are a team of 5 in the Credit BTS Middle Office. The team are based just off the trading floor, and support all CDS & Loans business across the following desks: Hedge Funds & Banks, UK Real Money, HY/Distressed Debt, Scandi/Dutch & Swiss Credit Sales Desks. The team also support the Secondary Loans desk, the desk trade Par/Distressed Loans, Claims, & CDS.

Main Function
Based in London, the role will be as an integral member of the CDS SA team. Be responsible for accurate & timely trade capture. Accurate & timely trade capture and affirmation is key to how our client’s measure us in the industry against other dealers Take ownership of generating and analysing daily reports. Be involved with project based work, and be able to work with the team to adapt processes ahead of Industry & regulatory change.

Main Duties §
Trade Capture: The team are responsible for resolving all Trade Capture issues on the various blotters in the Sales booking system. This involves assisting with Sales booking trades, Allocation of trades, Ensuring clients affirm trades electronically, Completing Novation Consents, Ensuring Cleared trades are processed. The team very much have a T+0 approach and philosophy to resolving all exceptions on the Sales blotters. §

Client Onboarding: Responsible for inputting into GAOS all new Client & Product requests. Work with KYC, Compliance, GFRM, Legal, and Client Data to ensure requests are completed to meet the expectations of Sales & Clients. Manage requests through the milestones from inception to completion. §

Client Services: The team are seen as the point of contact for internal and external clients for all post-trade execution queries. Strong Client service skills are essential. The team face off to a range of internal clients (GFRM, Settlements, Confirmations, Valuations, Sales, Trading Assistants). §

Investigate Break & exception reports: Responsible for generating & investigating T+1 reports. Investigate & resolve in a timely manner, escalating to management where necessary.

Improve processes: Take ownership of resolving recurring static breaks, which affect our affirmation/confirmation STP rate. Partner with Sales, Clients, & Vendor providers to identify the cause of failed STP & work to implement procedural or process changes to ensure the same breaks are not recurring. Suggest System enhancements & work with IT developers to deliver.

Person Requirements

Skills & knowledge: (Core competencies the candidate will develop/specific product knowledge/PC skills/languages)

The successful candidate will develop the following skills working within the Sales Assistant team.
· Business Analysis skills
· Develop and maintain strong Client relationships.
· Prioritisation & Time Management Skills
· Develop knowledge of the CDS & Loans products and how they are supported operationally.
· Project Management Skills.
Candidate Profile: (e.g. team player, initiative, change agent, confident etc) §

Motivated, keen to learn. It is essential that the candidate has a positive and motivated attitude to learning the role and carrying out the tasks and responsibilities allocated. §

Excellent communicator. A team player, who can communicate with colleagues during the day, and work together with others to ensure the team’s controls are met. §

Accountable. The ideal candidate must take responsibility for ensuring allocated bchecks are completed each day with a high level of professionalism. §

Initiative. Demonstrates initiative in tackling issues. Is willing to challenge the norm, and contribute ideas to help improve the efficiency of the team and the team’s procedures and processes. §

Client Service or Sales Support experience, with good knowledge of the Account Opening process.

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