Order Processor

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required to work within a team environment providing fast and effective exchange of commercial information and activities between Inside Sales, Logistics and other departments to accurately and timely process customer sales orders.
Duties: To provide telephone and email support to Inside Sales, Distributors, Direct Customers and OEM personnel. Effectively enter sales orders and customer's data agreements using departmental service commitments and achieving metrics. Enter, monitor and maintain Customer Master data plus Security + Check (Bridger). Interface with Supply chain to coordinate shipments of material to meet customer's needs and requirements. Processing orders, understanding and familiarization with export controls, customs regulations, shipping practices for export shipments, letter of credit, end user statements, Certificates of Origin.
Qualifications/Requirements: Bachelor's Degree in Business or related field and/or considerable experience in customer service role or in relevant area (ie. commercial, sales operations and business processes). Order processing and Data entry experience.
Desired Characteristics: Skilled with verbal and written communication using English and German language. SAP order processing experience. Six Sigma expertise. Experience using workflows. Ability to work in a diverse global environment, influencing and cooperating with multiple teams simultaneously.