Gift Shop Sales Assistant
London Business School - London

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Hour of work: 25 hours per week, including weekend work.

The position

The purpose of this role is to perform efficient sales transactions to all customers. Ensuring a high level of customer service at all times, and working closely with the Team Leader to ensure that the shop is effectively merchandised. The role involves cash and credit card handling.

The Department

Operations Delivery has responsibility for the logistical operations management and service delivery to the School of space planning and management; catering; hotel operations; events; cleaning; porterage; post and security.

The Space Planning and Management Team work with various stakeholders across the School. They aim to provide a one stop shop for all programmes, functions, events and meetings ensuring best use of space and delivery of a co-ordinated service. They facilitate the scheduling and booking of teaching space and seminar rooms as well as managing individual meeting room requests.

The Hotel Operations Team look after reception and the bedrooms and also have responsibility for the Fitness Centre.

Catering is provided byLexington, who supply various outlets on campus (Nash Lounge, The Bite, Dining Room and Park Restaurant) as well as dealing with the catering requirements for individual meetings or courses.

The Estates Services provides a full estates development; refurbishment and maintenance/ repairs service to the School. This includes planning and delivering all maintenance and repair works; ensuring the estate meets all security; health and safety; and sustainability standards as agreed; and planning and delivering capital works projects to redecorate; to refurbish; and to develop and maintain the campus.

The individual

The successful candidate will have experience within a sales or retail environment and demonstrate experience in merchandising, sales and stock control and cash handling.

Excellent communication skills are also essential as the role will require daily communication with various stakeholders via email and telephone.

They will be focused in delivering excellent customer focus skills at all times. They will have good interpersonal skills and able to manage a variety of customers/situations.

The roles will include weekend work.


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