Retail Shop Manager
Natoora Ltd. - Greater London

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At Natoora, we want to spread our passion and dedication for good quality, natural ingredients all over the country. We believe that food is more than just fuel; it is something to be enjoyed, relished, celebrated, and most importantly, eaten. We know how great food should taste and so we are always on the hunt for the most delicious natural food. Our experience and dedication has meant that we are able to source and supply top quality foods, all carefully chosen (and of course tasted) by our expert buyers.

Natoora will be opening its very first retail shop this spring in West London – an incredibly exciting event for our company.

The successful candidate will be experienced, energetic, customer focused, organised and passionate about food.

Reporting to the Head of Retail, you will work with your team to deliver an outstanding customer experience whilst building great relationships with your team and customers. You will ensure the success of the shop by making sure your team consistently demonstrates excellent selling techniques; utilising excellent 'front of house' skills, upselling products and maintaining the displays and counters so that they look attractive. You will work with your team to ensure sales targets are hit and to help grow the store and increase turnover, and always striving to deliver the highest levels of customer service.

You will be responsible for team development; motivating and managing your team effectively, recruiting and inducting new team members and addressing and rectifying any under-performance. Other responsibilities will include managing day to day store operations; actively striving to improve the operation and implement advice/suggestions as appropriate as well as being responsible for hygiene, health and safety compliance and training matters.

You will be commercially minded and ideally have a background in food retail/customer service and retail management as well as experience in profit protection and stock control. An ability to manage your time effectively whilst working under pressure is also very important for this role. Experience in fruits & vegetables is highly desirable.

In return, we offer you a competitive salary, excellent training and the opportunity to progress your career.