Information and Support Officer
East Sussex County Council 19 reviews - Lewes

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Information and Support Officer Job reference no. CSD3192 County East Sussex Town or area Lewes Organisation East Sussex County Council Department Children's Services Contract type Fixed Term Job type Customer Services Division Planning & Performance Management Salary 19423 - 20587 ( £ )

Are you a good communicator? Are you a clear and calm communicator who is able to work well in a team?
Can you help us to help signpost and provide information and advice to children, young people and families on a range of issues including: childcare, support for families, health, special educational needs and disability and much more?

We are looking for a dedicated individual with previous experience supporting children, young people or adults to join the Information for Families Team. You will directly support families with their queries by phone, email and face to face. You will also update information about services and support on our databases and websites.

We will support you to develop your knowledge of services and related law and guidance. We will also help you to develop your skills in giving impartial advice.

Application information Hours of work: 37 hours per week
Working pattern: Full-time
Fixed term for: 12 months

Closing date: Sunday 29 June 2014

For informal discussion, please contact Helen Frederick - Information and Support Manager on 01273 482027 or 0345 60 80 192
This post is subject to an Enhanced DBS check or Enhanced check for Regulated Activity with the Disclosure & Barring Services ( p reviously the Criminal Records Bureau). For further information about what is required in this process please go to . Please note that we require evidence of an overseas police check if you have lived or worked abroad.

Additional information Your starting salary will be pro rata if the above position is part-time or term-time only.

Work Permits: we may be able to obtain a Work Permit for this post but this is subject to meeting the requirements of the UK Border Agency’s Points-based Immigration System.

From 6 April 2011 the Home Office has placed a permanent restriction on the number of migrant workers that all Tier 2 (General) Sponsors can recruit. Due to the restrictions we cannot guarantee that individuals that meet the requirements of the Points-based Immigration System will be issued with clearance to obtain work permits.

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East Sussex County Council provides 24 main libraries, two mobile libraries and four village libraries. We offer a range of services for...