Technical Analyst
Aegon - Edinburgh

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Our Security and Risk Management team is responsible for managing the network security environment for AEGON EDC. It plays a key role in providing security consultancy and advice on IT security-related issues for both ‘business as usual’ and project work, including the establishment of our new European Data Centre.

As one of our Technical Analysts, you’ll:
investigate business functions, processes, information flows and data structures

investigate operational requirements and problems, seeking effective business solutions through improvements in information systems, data management and processes/procedures

receive and log requests for support from the Helpdesk, prioritising requests and determining appropriate actions, for example system modifications, developing workarounds, site-specific enhancements, manipulating data, changing operating procedure and so on

help identify underlying problems

develop system specifications identifying scope, constraints, hardware, network and software environments, main system functions and information flows, data load and implementation strategy and so on

produce logical system designs showing processes, objects, data flows, inputs, stored data and outputs and translating these into physical designs

create and amend software / programs in line with the design

interpret and execute sets of test scripts using agreed methods and standards

document test failures and successes, produce reusable test scripts and procedures

use normal operating facilities, diagnostic tools, technical manuals, test scripts and systems documentation to identify, diagnose and report on basic system errors

document all work in accordance with required standards, methods and procedures



To be one of our Technical Analysts, you must:
have experience of working in an IT department in a supporting role

be able to manage a varied workflow and prioritise your workload

have excellent written and communication skills

be able to liaise with people of all levels and technical abilities

have proven troubleshooting and analytical skills

have up-to-date knowledge of technology developments, particularly relating to security

have comprehensive experience of Checkpoint FW1 NGX

fully understand several network devices, eg Nokia Firewall, Bluecoat proxy servers, ISS IPS prevention devices, Tumbleweed mail gateways, Websense

understand networking technologies including VPN

have a comprehensive understanding of Checkpoint Firewall – 1NG software

understand operating systems such as Nokia IPSO, Unix/Linux, Microsoft Windows XP and server 2003

have experience of using Websense


It would also help if you have:
had a relevant qualification, such as CCSA / CCSE or equivalent

are a Bluecoat Proxy Server administrator

experience of working on implementation projects