You provide outstanding customer care, both in your pharmacy and in the local area. Your store is the pharmacy of choice for the community.
It's about customers
You’ll provide outstanding customer care, and a professional pharmacy service that exceeds the expectations of your customers. You’ll be focussed on delivering our vision and purpose in line with the pharmacy plan. Excellent customer care will drive profitable sales. Your behaviour, interpersonal and professional skills help your customers to have the best possible health, to enhance the Boots brand.
It's about people
You’ll play your role in leading, inspiring and developing the team you work with. Together, you’ll deliver legendary service to your customers which will make Boots the pharmacy of choice.
It's also about .....
It’s about standards…
You’ll ensure your store complies with the code of ethics, professional standards, relevant legislation and company procedures. You’ll also work to improve professional practice and standards to demonstrate clinical governance.
It’s about best practice…
You’re creating the best pharmacy possible. So every minute of every day you’ll be looking for ways to improve your procedures and operations, making recommendations and taking action. You’ll identify, share and implement best practice. You will ensure that key professional initiatives are delivered in a
way that will optimise sales and customer care.
It’s about learning…
You’ll create a learning environment in your store, which enables you to build your own and your professional team’s capabilities. You'll identify opportunities for learning and use these to build the team.
It’s about relationships…
Together, you and your team will deliver brilliant results for the store. You’ll build relationships with GPs and other healthcare professionals and encourage team work and the sharing of knowledge across stores to deliver the pharmacy plan.