Customer service is extremely important at Asda - it is everyone’s responsibility to ensure we deliver warm and friendly service to our customers, always. Every customer expects to receive great service at Asda and subsequently, whenever you’re on the shop floor we expect you to give great service to them - customers are at the heart of our business, without them, we have no business! We also expect you to be passionate about great shop keeping, supporting your shop floor colleagues to help drive wastage down and sales up. A further expectation is that you work with honesty and integrity at all times - this is essential in ensuring you protect our profitability and indeed, yourself.
Everyday matters
The things you’ll be doing, day to day.
We’re proud of our warm and friendly service. It’s what our customers love and have come to expect. So we’ll always expect you to:
Be proficient at always handling cash on a daily basis, using the till lift process and entering data onto a system accurately
Be able to process cheques, coupons and gift vouchers accurate
To fill note dispensers once a week
Deal with any related enquiries from customers and colleagues
We always work safely – keep the cash office safe for yourself and your colleagues and be security conscious at all times
And much more!!
Whilst your role in the Cash Office is predominantly non-customer facing, some tasks, such as handling floats, will require you to go onto the shop floor where your customers are.
We’re one big team, so we’re looking for helpful, outgoing people who can get along with and support others.
ASDA - 9 months ago
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