Retail Supervisor
Toolstation 2.682 reviews - London

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You will be responsible for managing a small team of people providing a high level of customer service to tradesmen and the general public.
Typical management duties include;
• Managing the staff (typical team is 6 – 10 full and part time employees). This will include recruitment, training and discipline
• Controlling the stock and ensuring accuracy of the stock file (10,000+ sku's)
• Overseeing all payment / cash processes and banking
• Managing the site including security and key holding
• Ensuring a high level of customer service (this will involve being visible and leading by example)
Previous experience required;
• Management or supervisory experience in a Retail Environment ideally managing high volume sales
• You will be a confident communicator, a natural motivator, a strong administrator and subtle sales-person
• You will be reliable, trustworthy and conscientious
• Previous experience in a Trade / DIY environment is not necessary
• Able to use a computer and operate standard electronic payment systems
Terms and Conditions
• Hours – 40 per week typically 5 days over 7 on a split shift
• Opening hours are 7am – 7pm Monday to Saturday and 9am – 4pm Sunday
• Rota’s will be decided by the mgt team to suit each branch
• Holiday is 28 days per annum (including Bank Holidays)
• Salary is paid monthly on the 25th of each month
• There is a discount of 10% on TS products to all employees
• Uniform will be provided

About this company
2.682 reviews
Toolstation was launched in 2003. It is an independent company, founded by a team that is passionate about running an efficient operation -...