We have opportunities in this role in Doxford Park, Sunderland
Shift Pattern available:
Week 1 - Monday to Friday 12-8
Week 2 - Monday to Friday 3-11
Week 3 - 3 week days 1-9, and Saturday and Sunday 3-11
Week 4 - 4 week days and either a Saturday or Sunday 12-8
Call centre careers at Barclays offer everything you've been looking for, and then some. It's not just the power of a big, trusted retail banking brand behind you, or the promise of a great salary and incentives - you'll also be promoting attractive, great value products that our customers really need. So why not work where your customer service experience is really valued?
Our Sunderland call centre is responsible for providing the full portfolio of Barclays products to existing customers. You'll enjoy a great combination of training and autonomy, helping you to achieve your goals. Your hard work will be rewarded with great prospects, while daily you'll enjoy the amenities at Doxford Park. These include a brand new restaurant, coffee shop and on-site subsidised gym - not to mention an array of organised sports and social groups waiting for you to get involved with.
You'll provide the seamless telephone service we're renowned for - all with that special personal touch through your focus on customer service. A natural on the telephone, you'll be capable of quickly building rapport and trust and ideally you'll have put your skills into practice in a customer-focused environment. You'll quickly identify customers' needs, making referrals to product specialists where needed.
Our call centres offer that sought-after balance between a fun, social environment and solid career prospects with a globally-renowned brand. There's a wealth of opportunities and from the very beginning our supportive team will help you find your perfect fit and make sure you make the most of your talents. From then on you'll receive regular training to help you succeed and progress further within the wider Barclays group. So, whatever your experience, as long as you can offer dedicated customer service we've a place for you.
We'll judge you on your ability and nothing else.
Careers built around customers
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