As an Operations Team Leader you will support the store operation by leading a team of colleagues to ensure the highest standards of customer service and store operating practices are achieved at all times. You will ensure system and procedural compliance across the store by driving stock accuracy and maximising availability for our customers. You will also be responsible for delivering an effective and efficient Warehouse ensuring the workplace is maintained in accordance to company guidelines.
To succeed in this role you will have a minimum of 1 years supervisory experience in a systems based environment. You’ll be a great problem solver with a logical mind, and a proven ability to implement process and procedure. An ability to work methodically and cope well when working under pressure is a must with a firm understanding of workload planning and organisational skills. You will have proven experience in a customer facing role, dealing with queries and problems on a regular basis. You will also be an excellent communicator with a passion for meeting customer and company expectations. A healthy attitude towards competition is also a must with an excellent eye for detail and potential sales opportunities.
We are a leader in home enhancement, and are part of the Home Retail Group, which is the UK's leading home and general merchandise retailer. With sales of almost £1.5 billion, we offer over 30,000 different products through our 350 stores, and we have over 70 million customers a year.
Our customers want to ‘Make a House a Home’, and we are here to help them do just that - supplying the product ranges they want, and the friendly advice they need. We’re seriously successful and plan to continue our development by opening new stores as well as improving and refurbishing existing ones.
Besides real scope for individuality and excellent career development prospects, Homebase offers highly competitive rewards and benefits, including an immediate 20% discount at Homebase and 10% discount on all Argos products.
Homebase operates as an equal opportunities employer and we welcome all applications regardless of gender, marital status, sexual orientation, pregnancy, race, colour, ethnic origin, nationality, religion or beliefs, disability, age, political opinions or trade union membership.
Home Retail Group - 2 years ago