Nurse Advisor Help Line Continence
Xcellin - Lancing

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Help Line Nurse Advisor Continence

Based Crawley or Lancing, Sussex

Our client creates innovative products and services that enhance patients' lives. Specialists is Urology, they offer a unique range of continence care products coupled with a fast and reliable Home Delivery Service

They are currently looking for a Help Line Nurse Advisor

Working within customer service the Help Line Advisor speaks directly to healthcare professionals and patients seeking advice on the selection and use of products for incontinence. ( 3 days per week) In addition as part of the Customer service department you will be involved in answering inbound calls from customers, handling diary calls, liaising with the field based Nurse team to provide appropriate support for patients in their own home when required ( 2 days)

In order to be considered for this role you will meet the following:

Qualified RGN with current NMC registration.

A real passion, knowledge and experience of urinary continence management and urology products.

Strong Customer Service attitude

Excellent telephone manner, exceptional communication skills and the ability to emphasise and build a relationship of trust with callers.

Familiarity with the principles and practice of Information Governance, supported by training certification.

Membership of a professional organisation such as ACA, BAUN or RCN would be advantageous.

To find out more please call Heather Hughes on [... Click Apply...]2 or send your CV to

Salary up to c£35,000 depending on experience

plus competitive benefits package

However if this is not the role for you, please take some time to consider whether you know anyone else who may be interested.

If you recommend a new candidate who we then go on to find a job for, we will send you £250 as a thank-you.

(Terms and Conditions apply)

Unit 19 Prince Henry House, Kingsclere Business Park, Newbury, Berkshire RG20 4SW

Tel: [... Click Apply...]2 Web: [... Click Apply...] [... Click Apply...]