Contact Centre Sales Representative

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At Domestic & General, we are embarking on a fresh and exciting journey. As the leading appliance warranty specialist we have over 15 million customers worldwide. Our growth and success have largely been due to the importance we place on putting the customer at the heart of everything we do.

Why would you want to work here?

What you probably want to know is what we're like as an employer, and what it's like to work here? Well that's important to us too, and it's why we regularly ask our people what they think.

Our best attribute is our people. The contact centre is a lively, buzzing environment, with team mates and team leaders who are friendly, fun-loving and positive. We celebrate diversity and encourage individuality within our teams. In fact your personality and life-experience could well be the key to your success here.

Our people love the balance working with us brings. A fantastic city centre location (and yes, with sea views from our large open air balconies!) means you'll be working close to where you live, socialise and shop.

Our rewards are important too. These range from uncapped commission to individual and team rewards such as nights-out and electronic gadgets. Not to mention our on-going commitment to local charities and the community. We love getting behind a great cause, and we're always open to hearing about new initiatives to be part of.

What would you be doing?

The service we provide to our customers is really important to us and we strive to deliver that in an upbeat and professional style. You'll be working as part of our sales team cross-selling and up-selling to existing customers over the phone. This is not a cold calling role; it's a role where you'll talk to our customers, gain better understanding of their unique needs and identify how else we can help them. Of course it's a challenging sales role that not everyone is suitable for, but if you have the drive to be successful we'll support you getting there.

About you:

Our longest serving and most successful people come from all kinds of backgrounds, there's no one type of person we look for. To be a great Contact Centre Sales Representative here you'll like people, enjoy building rapport with them and want to build a career out of these strong communication skills. We'll help you develop new sales and customer service skills and build on those already gained.

We'll take care of you:

We offer many wellbeing and healthy-living initiatives and have picked up a few awards along the way for being such a healthy workplace. Our experienced Learning and Development team will get you up to speed on our products and services and provide ongoing support and development to enable you to be the best you can be. There's also a visible career path available to you, and you can even consider roles across the other D&G offices as you build your career here.

So what are you waiting for? Hit apply now and open the door to a new career and lifestyle that offers more than you'd expect

Domestic and General Group is the UK's leading provider of warranty protection for domestic appliances. Please note that we have a thorough referencing process, which include criminal record checks

Role ID: K31-7 [Sales Agent, Call Centre & Sales Vacancies, immediate ]

Category ID: 12 Call Centre Roles [ Customer Services, Sales, Inbound Sales and Outbound Sales ]

Client Role: Sales Agent Please Note There is no need to provide bank account details or payment to any person or organisation when applying for a job.

If you have any concerns about this job then please report it to our Customer Service team .

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08 Aug 2014 by

Domestic & General Services Ltd
Domestic & General
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