You might already be in a Managers role and are looking to move beyond 'the hard sell'. Whatever your Sales Management background, if you're inspired by the idea of providing the perfect customer store journey, possess creative flair and first class communication skills, then this could be the opportunity for you.
Service is the life blood of the business and will be your passion too, the role of Manager will see you maximizing opportunities to develop your team to deliver great service, customer satisfaction and hit your services targets.
KEY RESPONSIBILITIES
Customer Service Champion ' putting the customer first' through a customer driven approach to sales
Driving customer service standards to achieve sales and exceed customer satisfaction targets are exceeded
Enthusiastic with a passion for retail and delivering high levels of service
A confident and effective communicator with excellent interpersonal skills
Assisting with staff selection, retention, training and performance issues ensuring a skilled and motivated workforce
Identifying the potential and managing staff development and supporting staff to achieve their potential
A proven track record of leading a successful team in a retail or sales environment
Maximise store performance through the effective management of KPIs, ensuring trends are identified and opportunities exploited
Communicating and managing corporate policies, legal requirements, procedures and instructions so changes are managed effectively
Creating a safe and secure working environment in compliance with company and legislative standards
Strong planning and organisation skills with the ability to prioritise
Achieving targets and converting leads
IDEAL CANDIDATE
Passionate about meeting customer expectations
A talented team player, able to motivate and create a great team environment
Ability to inspire your team to deliver exceptional standards
Accustomed to motivating people through leading by example
Managing a retail store and its team to deliver an operating plan to meet and exceed targets
Training, coaching and developing colleagues
Ability to make decisions
Competitor awareness and commerciality
Ability to solve problems; detail orientated; proactive and organised
A proven track record in achieving targets
Great ability to pay attention to detail
Professional image
This role is being handled by McCarthy Recruitment, award winning specialist retail recruitment consultancy covering the whole of the UK. McCarthy is like no other recruitment agency you will have worked with, our difference is our commitment to providing a professional and personalized recruitment service of the highest quality.
Apply for this role now or find us online at: Web: mccarthyrecruitment.com
Facebook: facebook.com/McCarthyRecruitment
Twitter: twitter.com/UKRetailCareers
Linked-In: linkedin.com/company/mccarthy-recruitment Mccarthy Recruitment - 13 months ago
