We’re EA—the world’s largest video game publisher. You’re probably familiar with many of our titles—Madden, FIFA, The Sims, Need for Speed, Dead Space, Battlefield and Star Wars, to name a few. But maybe you don’t know how we’re committed to creating games for every platform—from social to mobile to console—to give our consumers that anytime, anywhere access they demand. What does that mean for you? It means more opportunities to unleash your creative genius, be inspired by those around you and ignite your path in any direction you choose.

Role Description

• The Associate Producer responsibility will be: 75% Publishing and 25% Customer Service.

Publishing Responsibilities

The key roles

Provide practical assistance for both the Production and Marketing staff

Gameplay testing and providing feedback and suggestions to Producers

Central point of contact between Publishing, Marketing and PR for builds and assets, collecting , storing and distributing.

Maintain the customer support

Medium term aim

To develop the role further to be able to oversee and implement the full deployment of builds and assets onto the Appstore and other platforms allowing producers to concentrate on game and feature development.

Long term aim

To progress to a full time producer role leaving behind structures and processes that can be easily adopted by junior staff and interns

Publishing Assistance

Assist the publishing team in the preparation of mobile games for deployment to the various stores for the iOS Android and Windows platforms. This requires a disciplined and meticulous attention to detail. Eventually leading to be able to take responsibility to oversee the full deployment of assets and builds prior to release.

Provide game testing feedback on games being able to compile accurate and clear comments within structured documents. Also to be able to express and display knowledge of other similar products on the market.

Provide basic QA testing requiring accurate observations and recording of abnormalities and faults and making constructive comments about any design improvements.

Marketing Assistance

Retrieve, process and distribute associated assets for stores, websites and Crystal network. This requires contact numerous developers, accurate records tracking the process and communication to enable tracking. This will also involve assisting the Marketing team in preparation of builds and assets for promotional events.

Customer Service Responsibilities

Manage customer service inquiries, train and supervise interns to manage this position.

Inform team of general types of questions that we're receiving from consumers

Skills and Experience Required

Be a gaming enthusiast (preferably mobile gaming)

Good communication skills

Understand how to use Excel, Word and PowerPoint efficiently for organizing information so that it can be presented it in a clear, concise manner.

Occasional basic use of Photoshop to make adjustments and additions to screen images.

It’s not easy building the world’s best digital playground. It’s hair-standing-on-end exhilarating. It’s down-in-the-trenches challenging. It’s stroke-of-brilliance-at-midnight creative. It’s you—taking risks, challenging yourself, pursuing ideas, changing the way millions of people do something they love: play. In an industry that’s changing every day, EA is positioned for growth thanks to smart business plans, strategic acquisitions, and most importantly, our creative people around the world who gather each day to unite the world through play. We take that last part very seriously, so if what you’re reading excites you as much as it does us, apply today.
Electronic Arts - 10 months ago