It's an exciting time at Quaker, the UK's favourite oats company. Based in Cupar, Scotland, Quaker has been milling oats for over 100 years and joined the PepsiCo family in 2001. The site produces the brand's market-leading products such as Quaker Oats, Quaker OatSo Simple, Scott's Porage Oats and Scott's So Easy.
Not only is the site the main centre of Quaker's oat milling in Europe, it is also one of the largest oat mills in Western Europe, with products sold in Scandinavia, France, Belgium, Africa, the Middle East and of course, the UK.
We are on the look-out for an Export Controller to join our busy Cupar team.
The role, in a nutshell, is to meet export customer requirements by arranging export order shipments from Cupar and preparing or procuring all necessary export documentation, planning vehicles or containers and arranging shipping.
Receive export customers orders from Head Office and arrange all export shipments.
Liaise with over 70 export customers and distributors on order progress and shipment/arrival dates.
Correctly prepare all shipping, invoicing and Customs documentation.
Maintain highest level of customer service to customers.
Work with Manufacturing and Production Planning Team to ensure timely manufacture and shipment of product.
Arrange and ensure correct inspection of export product/shipments on behalf of customers/distributors.
Co-ordinate vehicle and container loading at Cupar and Dunfermline with Warehouse and Distribution Team Leaders.
Co-ordinate customer service for all customers/distributors in conjunction with Export Manager.
Correctly process all export despatches and invoices through internal systems.
Correctly perform all month end reports and reconciliations.
Update and maintain SPEX database with new product details.
Key Skills and Experience:
Previous experience of Export procedures, documentation, shipping and payment methods/terms is essential.
Good working knowledge of 'SPEX' exporting package is desirable.
Knowledge of HM Custom's requirements and INCOTERMS.
Experience of using Microsoft Office packages and ideally Oracle.
Formal Export training course certificates would be an advantage.
Effective written and verbal communication skills across a range of contacts, both within the organisation and beyond.
A self starter who is highly motivated with good people skills.
Ability to work under pressure and to meet tight deadlines, without compromising accuracy of work.