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122024

Description

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Client Reporting Overview:
Client Reporting (CR) is the provider of account and fund information to all clients, custodian banks, trustee banks and consultants. Reporting information includes fund characteristics, underlying manager analytics, transaction activity, and fund performance. CR also supports the BlackRock Institutional Trust Company, N.A. reporting group and responds to information requests from internal and external clients.

The role being recruited will involve producing and distributing client reporting, managing client queries and liaising across multiple internal departments to resolve service issues.

Key Responsibilities:
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Highly complex data management and reporting; creating and updating unique and targeted graphs, tables, charts and reports for clients and prospective clients using various software applications

• Own client service and client query management for assigned Institutional clients, consultants and third party administrators
• Understand end to end client reporting process and continually champion the sharing of knowledge across teams and functions
• Drive cross training efforts on all CR functions
• Train new reporting specialists in all basic functions of position requirements. Ensure complete knowledge transfer of all operational and compliance procedures
• Build and maintain relations with internal stakeholders in support of client service and building a future model to support new and evolving activity
• Work with A&T on system developments, carry out UAT and roll out enhancements to broader team
• Constantly evaluate systems, processes and procedures for inefficiencies, and make recommendations for improvement, ensuring that all reasonable measures are taken to mitigate operational risk

Development Value:

• BlackRock offers a comprehensive orientation package in addition to relevant Client Reporting systems training.
• BlackRock provides extensive opportunities for personal and professional development as well as a robust program of continuous competence and skills training within Client Reporting
• You will be required to achieve threshold competence across all Client Reporting disciplines within a period agreed by your Manager
• You will be required to maintain competence for the role through active and continuous participation in training activities

Knowledge/Experience:

• BS/BA in business, finance, accounting, economics, or related field
• Keen interest in investment products and 3+ years financial services experience, ideally in investment management
• Proficiency in Microsoft office (especially Excel) and an aptitude for learning new applications
• Previous query handling, client service experience a distinct advantage
• Previous client reporting, NAV production and performance experience a distinct advantage

Competencies:

• Candidates should possess a high level of self- motivation and adaptability
• Demonstrate an affinity for teamwork and to contribute as a partner within a truly global team
• Possess strong interpersonal skills with an ability to communicate constructively at all levels
• Be highly organized and mature, focused with practiced skills in operating effectively to tight deadlines within a high risk and high volume environment
• Organized and detail-oriented with strong emphasis on time management. Capacity for working effectively and efficiently on multiple projects simultaneously in a fast-paced environment
• Strong analytical and problem solving skills with the ability to synthesize information and summarize issues

BlackRock is proud to be an E-Verify & Equal Opportunity/Affirmative Action Employer—M/F/D/V.

BlackRock is one of the world’s preeminent asset management firms and a premier provider of global investment management, risk management and advisory services to institutional, intermediary and individual investors around the world. BlackRock offers a range of solutions — from rigorous fundamental and quantitative active management approaches aimed at maximizing outperformance to highly efficient indexing strategies designed to gain broad exposure to the world’s capital markets. Our clients can access our investment solutions through a variety of product structures, including individual and institutional separate accounts, mutual funds and other pooled investment vehicles, and the industry-leading iShares® ETFs.

Job Function

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Operations

Primary Location

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EMEA-United Kingdom-Edinburgh

Organization

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Bus Ops-Client Ops

Job Posting

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Jul 24, 2012, 2:58:00 PM
BlackRock - 10 months ago