An exciting opportunity has come up for a Rooms Sales Administrator based at The King James by Thistle, Edinburgh which is located just off Princes Street in the heart of the city. The hotel boasts 143 bedrooms, Craig's Restaurant, The Boston Bean Company Diner and Bar and 6 meeting and event rooms.
As a Rooms Sales Administrator you will be required to ensure you give a quality service to both customers and colleagues. Your communication skills will be complemented by your organised and efficient approach to the day-to-day tasks required in order to actively promote the hotel. You will be responsible for "up-selling" where appropriate in order to maximise sales revenue and contribute to the achievement of revenue targets along with answering calls to ensure service level standards meet operational requirements.
You will be responsible for the reservations administration of the hotel, ensuring that all reservations received are accurately entered into the system and that payment details are guaranteed. In addition to this you will be required to assist the Revenue Manager with group reservations.
The ideal candidate will have a proven service background with reservations or administrative experience preferably using the Opera PMS system but training will be provided.
Competitive salary offered plus additional benefits such as pension and healthcare schemes, discounted hotel rates for self and family, a range of online benefits and support with further personal development.
Guoman Hotels Management UK Limited operates two leading hotel brands - Guoman Hotels, with five deluxe hotels in Central London, and one in Shanghai, and Thistle Hotels, with 32 hotels in key locations throughout the UK and with two in Malaysia.
At Guoman and Thistle we are passionately committed to delivering the best possible service to our guests & career opportunities to our employees, as it is our people that make Guoman and Thistle Hotels truly special.
Visit our websites: guoman.com and thistle.com
We thank you for your application and advise you due to the high volume of applications that we receive, if we have not contacted you within 14 days your application has been unsuccessful on this occasion. InCatering - 10 months ago