If you are passionate about people, as we are, then this job is the perfect opportunity to join our team. You will handle inbound calls from our customers, answering a range of queries and delivering the high level of customer service that our customers expect.
Ideally we are looking for people who:
Have a passion for high quality service
Can provide excellent customer service experience
Are flexible in their approach with the confidence to answer queries and direct them to online facilities.
Can clearly resolve customers billing queries
Have good computer skills and internet navigation skills
Can empathise with customer.
Add the ability to offer honest, friendly advice coupled with a high degree of motivation and a real desire to apply high standards and we have the recipe for success. We offer a highly supportive, professional and positive working environment. HEROtsc - 12 months ago