Available vacancy: Concession Manager
TribePost Ltd are working on behalf of Uttam Boutique to fill this vacancy.
This position is based in: Field based - Cardiff, Mid Galmorgan
Concession Manager
Yumi is part of a rapidly growing fashion company that has an excellent presence on the high street. Our brands include Yumi, Uttam Boutique, Uttam London and Mela Loves London. We have experienced phenomenal growth over the past few years.
We are looking for passionate, dynamic individuals to join our team.
We are currently recruiting for an Concession Manager .
If you are an existing Concession Manager or are looking for your next career step, have a passion for fashion and enjoy working in a vibrant team atmosphere please apply today!
Job summary:
Accountable for excellent day to day running of your concession and being a Brand Ambassador delivering all brand expectations to our customers.
Key Accountabilities:
KPI Management -
- Accountable for driving sales performance via the delivery of excellent operating procedures and a focused customer service culture
- Control payroll within specified budgets
- Control all stock management to deliver stock loss targets
- Maintain all other concession KPIs within target
Customer -
- Deliver the brand’s expected customer standard both personally and via your team
- Become the local expert by taking an active interest in local events and opportunities in your community
People -
- Ensure the management team perform to the expected levels
- Ensure Product Advisors perform to the expected levels
- Highlight and develop potential within the team
- Ensure Yumi’s Reward and Recognition strategy is delivered to promote team engagement
- Actively schedule hours to reflect the needs of the business and remain within the payroll budget
- Through your own behaviour become the Brand Ambassador to your team and customers at all times
- Responsibility for Health & Safety for your team and customers; flagging up issues to HoF where appropriate, otherwise Head Office
- Maintain a healthy working relationship with HoF contacts
Visual and Commercial -
- Ensure shop floor meets the Company’s visual merchandising standards at all times
- Ensure shop floor meets the Company’s commercial standards at all times
- Ensure feedback is given regarding potential product and marketing opportunities to inform the business
- Ensure the concession is maintained to expected levels using the correct reporting from Head Office
Operating Performance -
- Maintain the organisation of the back of house areas to HoF and the Company expectations
- Deliver the expected delivery and transfer management process
- Ensure communication is maintained to all of the team through the agreed methods
Administration -
- Ensure all cash handling procedures are carried out securely and to Company and HoF expectations
- Ensure all Company Policies & Procedures are carried out to expectations
- Ensure all administration is completed on time and to deadline and meets Company standards
- Perform any additional duties deemed necessary and reasonable as instructed by a Senior Manager
- To keep up to date with new practices and legislation that may impact your area of responsibility
This vacancy is being advertised by TribePost Ltd. The services advertised by TribePost Ltd are those of an Employment Agency .
This vacancy would be of interest to job seekers searching for the following vacancies: Concession Manager.
reed.co.uk -
9 months ago