well known client is looking for an experienced administrator to work a temporary role in the Chester area The main purposes of this role are to perform administrative scanning and data preparation activities to enable the data input team to fulfil their responsibility for manual storage and retrieval of application customer information for business in line with agreed SLAs Responsibilities Perform reconciliation data preparation scanning and administrative functions Open sort prepare and scan all account maintenance forms Actioning exceptions and return original documentation to the customer Prepare and scan creditor claims documents and finance invoices Record the receipt and destruction of returned loyalty vouchers using dual handling Administer call recorders ensuring call tapes are replaced and stored safely Monitor data to identify fraudulent activity Identify opportunities areas for improvement Captures daily work volumes for daily management information purposes Deletes and rescans corrupt images Responsible for housekeeping and equipment escalating any issues Responsible for storage and destroying sensitive customer data Action work queues on various systems in line with SLA 39 s 20 hours Monday Tuesday Wednesday 4 9pm 5 10pm and Saturday 12 5pm 7 20 Holiday pay If interested please forward your CV to
Bestadminjobs.co.uk - 11 months ago