To also provide appropriate support, challenge and guidance to a caseload of customers to encourage secure appropriate, long term and sustainable employment.

Key responsibilities:

• Deliver and evaluate employability skills to meet needs of customers, moving them towards sustainable outcomes and to meet contractual targets
• Ensure that all creative activities are planned and delivered effectively to enable all customers to meet agreed goals.
• Plan, prepare and complete all necessary documentation to adhere to contract and quality standards
• Ensure compliance to all company policies
• Manage a caseload of customers to ensure appropriate and effective contractual activity is undertaken by all customers according to their level of job readiness
• Address customer's barriers to employment, providing challenge, advice and guidance where appropriate to develop customer's capability in the recruitment process ensuring they have the necessary skills and confidence to secure employment.
• Observe and adhere to customer service standards so that all customers are provided with the same high standard of service that maximises their chances of securing sustainable employment.
• Maintain paperwork and customer records to a high standard

The ideal candidate will have:

• A PGCE Qualification or PTLLS as a minimum,
• Experience of create lesson plans and planning activities
• Experience in delivering 1:1 and group sessions
• Experience of working in a customer focused, results driven environment.
• Experience of working on offender employment, skills and rehabilitation programmes.
• The ability to build rapport and work effectively with challenging individuals
• Experience working in prisons with ex-offenders
• Prison Clearance and an enhanced CRB
• Flexibility to travel.
• Experience of appropriate IT systems

Salary: £25,000 + £500 voucher scheme

Wednesday 30th May interviews.

If you are interested in applying for this position, please email your CV to Katharine.winter@alderwoodeducation.com

To apply for this position, candidates must be eligible to live and work in the UK

Alderwood Education are acting as an Employment Agency in relation to this vacancy.
TotalJobs.com - 12 months ago