Customer Accounts Advisor BrightHouse is the largest rent-to-own company in the United Kingdom with over 250 stores and 225,000 customers. Our customers are at the heart of our business, and were passionate about putting their needs first. We are looking for someone to provide excellent customer service when dealing with customers who are late in making payments. Reduce outstanding amount of debt owed to the Company to achieve set objectives 1.9 clearance of open 1-7 day late accounts and less than 0.7 of base accounts in 8-14 category. To engage in all aspects of sales and retention activity and achieve set objectives. The ideal applicant MUST have a driving license, counselling Techniques, taken Debt Management Courses, previous experience of working in a customer focused environment and in a collections based environment.
How to apply
For further details about job reference RUT/23615, please telephone Jobseeker Direct on 0845 6060 234. Lines are open 8.00am - 6.00pm weekdays only. All calls are charged at local rate. Call charges may be different if you call from a mobile phone. Alternatively, visit your local Jobcentre Plus Office and use the customer access phones provided to call Jobseeker Direct. The textphone service for deaf and hearing-impaired people is 0845 6055 255.