Vacancy Description

• Management of Leeds based Trustee & Depositary Reconciliation and Fund Administration (NAV Production and related InvestOne and Smartstream processes and legacy Utopia) Teams;
• Operational delivery of processes in accordance with SLA’s and reporting of monthly KPI data;
• Managing Departmental Risk and ensuring Regulatory adherence of Operational Teams; and
• Change/Business Process Re-engineering implementation.

Management of Leeds Fund Administration & Reconciliation

• Establish and maintain correct structure for Leeds teams;
• Hold regular team meetings, rollout communications;
• Ensure training is consistently rolled out/completed;
• Ensure recruitment adheres to competency based framework;
• Manage recruitment pipeline to keep resourcing at optimal levels allowing for turnover and new business pipeline; and
• Ensure Performance appraisals and associated development plans are completed on timely basis.

Operational Delivery

• Refresh operational KPI and internal SLA standards, ensuring all teams consistently delivery to agreed targets;
• Ensure adherence of operational teams to external SLA’s;
• Improve operational teams’ efficiency on a quarter by quarter basis – targets to be agreed/refreshed with line Manager;

Ensure timely responses to auditor, Trustee/Depositary
Risk and Regulation

• Ensure risk registers are maintained to time and quality;
• Ensure procedures are updated on timely basis;
• Ensure service adheres to risk and regulatory parameters;
• Ensure responses to Group Risk & Business Assurance and Compliance Monitoring are delivered in accurate/timely manner;
• Responsible for ensuring that TCF principles are embedded in operational teams such that fair treatment of customers is central to departmental culture; and
• Keep up to date with industry trends.

Change and Business Process Re-engineering

• Participant in definition stage and subsequent implementation of agreed initiatives to drive process changes re CFG operations that fall under jurisdiction;
• Prioritise all IT logs, feeding into “BRF” on timely basis;
• Participate in CFG NB&C Committee meetings;
• Engage Leeds operations in change activity as appropriate, in particular;

o Workflow testing and implementation; and
o Operational system replacement programme.

• Ensure the safe operational transition of all new business.

Essential Experience/Skills

Good working knowledge of;

• Current UK funds legislation
• The obligations of the investment manager under the guidelines as outlined in the COLL sourcebook;
• Detailed Operational knowledge of all Fund Administration related functions and can demonstrate a clear understanding of the processes involved in the valuation of Collective Investment Schemes and reconciliation of daily and periodic data;
• In particular, strong technical skills in related to NAV validation processes and delivery are essential.

Desired Experience/Skills

• Good analytical skills – can identify trends, issues and provide recommendations that address root causes;
• Proven communication and written skills, including mentoring and staff development;
• Proactive in identifying and assessing impact of regulatory obligations and forthcoming changes.

Personal Attributes

• Track record of developing effective working relationships with internal departments;
• Ability to build relationships at all levels including Client / IMD;
• Proven Staff Management experience, in minimum of Manager capacity;
• Held similar positions within Regulated Funds industry.

Capita Plc - 13 months ago