Sales Support:
- Replenish merchandise on the sales floor
- Perform stock checks for customers and in support of sales associates
- Assist with merchandise floor moves and other visual tasks
- Process POS transactions accurately and efficiently
- Comply with all sales related policies and procedures
Customer Service:
- Greet each customer in a warm and friendly manner
- Interact with customers as they enter the store
- Respond to customer’s questions quickly and accurately
- Determine customer’s needs and direct them to the appropriate sales associate
- Assist the sales associates in resolving all client problems and complaints as needed
- Work with stock and sales associates effectively to ensure a fast and seamless customer experience in the fitting rooms
- Provide the highest level of customer service to each customer
Operations:
- Keep selling floor and merchandise neat, organized and stocked
- Unpack, hang/fold merchandise, and secure security tags when needed
- Maintain the sales floor, fitting rooms, cash wrap; processes and run go-backs
- Adhere to work schedule, inclusive of time and attendance
- Comply with all Point-of-Sale policies and procedures
- Relevant sales experience in a fast paced, luxury environment
- Excellent communication & interpersonal skills
- Proactive approach to selling
- Self-motivated and uses
Additional Languages are beneficial
FashionJobs.co.uk -
11 months ago
