Recruiting now for apprenticeship programmes!

At the end of the programme you will gain a Diploma in Retail and a certificate in Retail Knowledge (Level 2).

If you successfully meet Company standards, you may be offered a permanent position. See details below:

Summary of Role

To work as part of the sales team, providing excellent customer service to help the store achieve sales and profit targets.

Responsibilities:
Providing Customer Service:
To work as part of the sales team in order to provide excellent customer service through:

Providing and maintaining product knowledge

Understanding and demonstrating customer care and high levels of customer service both on the sales floor and till points

Replenishing stock and maintaining high standards of merchandising and housekeeping

Maintaining and demonstrating security awareness

Identifying customer needs and responding to them quickly

Good Communication:
To communicate effectively with line management on a daily basis to ensure you are:

Adhering to all Company policies and procedures e.g. till operation, timekeeping, absence reporting procedures etc

Aware of and actively supporting Health and Safety policies to ensure that standards are adhered to and maintained at all times

Actively listening, and communicating with colleagues, customers and managers

Working as Part of a Team:
To work as part of the sales team to achieve personal and store objectives through:

Carrying out reasonable additional duties as and when required e.g. stockroom cover

Supporting and helping colleagues with their daily tasks as and when required

Showing a genuine interest in other people and willingness to help

Using initiative at all times

Having the ability and willingness to acquire job knowledge through self development and by learning from others

Demonstrating flexibility in order to meet store needs and special events eg sale, peak trading period
Next PLC - 13 months ago