Helping customers find the right product for them by asking the right questions, sharing your product knowledge and bringing products to life through demonstrations. You will also work across all areas of the store as needed to support your colleagues in delivering an excellent customer experience and store profit targets.
What will I be doing?
Greeting customers, making them feel welcome in our store
Providing advice & information to customers to help find the right product & services to meet their needs
Learning about our products and services
Ensuring that all customers are satisfied both during the sale and after they have left the store
Resolving customer queries and complaints
Ensuring that all tickets and point of sale are accurate and up to date
Maintaining store standards and replenishing stock
Providing support in other areas of the store as required
We are looking for people to join our team who love making customers happy, are passionate about our products and enjoy delivering great results. We offer a comprehensive training programme that will help you learn everything you need to know.
What about the benefits package?
In addition to a competitive hourly rate, we have an excellent bonus scheme linked to customer service levels and individual performance.
You will also be entitled to a full range of benefits including Pension and Life Assurance, Colleague discount, Sharesave, and 21 days minimum holiday a year as well as other lifestyle discounts and offers. Dixons Retail - 10 months ago