Closing Date for Applications - Friday 29th June 2012. Accenture reserves the right to close the role prior to this date should a suitable applicant be found.
We are currently seeking a
who is looking for an exciting and challenging career with Accenture
What's in it for you?
Choose Accenture for a career, where the variety of opportunities and challenges allows you to make a difference every day. A place where you can develop your expertise working with the best people worldwide in a dynamic, team-focused environment. The only place where you can use your skills to provide high-quality, long-term services for our Global Fortune 500 clients, helping them achieve high performance. If this is your idea of a typical working day, then Accenture is the place to be.
We offer a variety of formal and informal training programs at every level to help you acquire and build specialised skills faster to help tailor your career plan. On top of this, we have an extensive benefits package which includes 25 days vacation per year, a gym subsidy, private medical insurance and 3 extra days leave per year for charitable work of your choice.
Build, configure, deploy and support a wide range of datacentre hardware, network devices and connectivity requirements
Deal with Incidents and Requests within Remedy ITSM and handle phone queries
Provide face to face support to the centre's users and project teams
Undertake day-to-day maintenance of devices, configs, structured cabling and firewall policies
Follow defined processes for hardware, cabling, IOS and config changes
Perform device IOS builds, installs and configs as per company standards and policies
Comply with ISO20000, ISO27001 and BS25999 certification controls
Perform hardware moves, commissioning / decommissioning - involving lifting of equipment, loading bay duties and use of hand tools etc.
Manage backups and associated media in line with defined processes and procedures
Undertake out of hours changes, support, resiliency testing and standby as required, sometimes at short notice
Complete and document daily / weekly / monthly compliance and operational checks
Maintain network and rack diagrams and other network documentation as required
Maintain accurate records about VLAN and port usage and for invoicing purposes
Assist users and teams in following security processes and procedures
Ensure that physical cabling changes are completed to a high standard with accurate labelling and records
Holder of current or not long expired CCNA or CCNP
Must be able to demonstrate existing skills in Cisco routing, switching, IPSec, NAT & PAT, trunks, firewall admin, connectivity troubleshooting
Must be able to demonstrate existing skills in admin of Juniper ISG firewalls and SecureAccess SSL VPN
Experience using Remedy would be an advantage as would any skills around Cisco load balancers, encryption devices and the ability to lend an occasional hand with incidents involving VMWare, Websense, DNS & DHCP server envs
Must demonstrate strong ownership of activities and a proactive approach to driving and resolving requests, incidents and project tasks
Willing to operate within defined OLAs / SLAs, standards, processes and procedures, and to accurately document and capture artefacts in support of frequent compliance audits
A good team player and willing to assist in a variety of tasks across the wider team
Able to work under pressure within specified timescales
Able to collaborate effectively with colleagues and clients to get the job done
Able to communicate appropriately with Users, Management and Senior Executives
Reliable, punctual, hardworking, flexible, positive and well presented
Willing to accept and act upon performance feedback
Remain calm under pressure and act in a mature and professional manner at all times
Please also note that Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, or gender identity. Accenture - 12 months ago