Customer Service Coordinator
Elizabeth Michael Associates - Langley Mill
Please only apply for this position if you can evidence, on your CV, the essential elements of the post.
Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.
Location: Langley Mill
Salary: £14,000 plus commission to £18,000
Hours: Monday to Friday, 9.00am to 5.00pm
Our client prides itself on its ability to provide anything from a teaspoon to a complete catering solution to customers of all sizes, utilising their national structure and the combined expertise of their employees. They provide every food option from quality ingredients to finished meals, including a number of own brand ranges as well as all the big brands and regional specialities
The sales team here form an essential part of the depot by ensuring that customer orders are taken in a timely and efficient manner.
You will be working in a small close knit team and be responsible for liaising with customers regarding their orders and increasing sales
You will be developing strong customer relationships whilst taking accurate orders and managing problems through both incoming and outgoing calls
You will be responsible for taking orders and then looking to increase the order value by offering incentives and discounts on related products and items
You will need to maintain the internal database to a high standard as well as any customer documentation
You will also liaise with field sales team members to minimise losses and maintain business streams
For this exciting challenge you will have worked in a busy and challenging environment whilst meeting or exceeding targets
You will have a proven track record in problem solving and working to deadlines. You will be self motivated with an excellent customer focused approach
Flexibility and strong team working skills are also a requirement for successful candidates Elizabeth Michael Associates - 12 months ago