Belfast, County Antrim
£45,000 per annum (£35,000 basic salary)
Job type: Contract, full-time. Initial 12 month contract
Retailer Sales Development Manager, Mervyn Stewart Skoda
JOB PURPOSE
To consistently deliver key business performance objectives. Working within Mervyn Stewart Skoda in a hands-on role reporting to the BTC Project Manager and supported by the VWFS/SKODA Programme Manager. This is a pivotal role working with retailer management and sales teams to ensure effective systems and processes are in place to deliver sustainable sales performance and F&I improvement.
RESPONSIBILITIES
Working with the management team to achieve new and used vehicle and F&I volume and profit objectives
Ensure winning behaviours are embedded into the business to create an environment for success
Drive sales and F&I results using effective controls and management disciplines
Build customer loyalty through finance retention and effective customer lifecycle management
Manage on-site and telephone customer interaction
Coaching, mentoring and skills transfer across the business in support of business objectives and RSDM succession planning
Implementation through demonstration and management of a seamless sales and F&I process
Regulatory compliance
Monitoring, measuring and influencing retailer customer service levels
Attendance at brand/finance/BTC meetings as required
SKILLS AND EXPERIENCE
Strong leadership qualities with a background in management as a sales manager, business manager, brand manager or in a training and consultancy role
Demonstrable track record of delivering results in a customer focussed environment
Strong leadership, organisational and management skills coupled to a desire to succeed
Ability to analyse and use data to identify training and development needs
The ability to drive and sustain change through hands-on demonstration and coaching on-site with sales teams at a retailer level
Fundamental understanding of, and the ability to; demonstrate sales skills and techniques
A strong working knowledge of enquiry management and F&I systems (Being conversant with SKODA systems and processes such as e-GM, Chrysalis, Connect and 4Square would be advantageous although it is not critical as training will be provided)
High level of interpersonal, influencing and communication skills
A team player with the ability to inspire
Sound knowledge of regulatory requirements and able to act in a consultancy capacity with retailer staff
Please send applications and CVs via the apply button or to
Gary Ingram,
BTC Limited,
2 Mallard Court,
Crewe,
CW1 6ZQ
Mervyn Stewart Skoda
Mervyn Stewart Skoda
nijobfinder -
10 months ago
