Deal with full end to end process of complaints

Provide detailed and comprehensive customer response letters

Liaise with customer directly to ensure customer is kept up to date on progress

Profile:
Background in customer service/advisory

Background in practicing the complaint handling process

Excellent verbal and written communication skills essential

Where specific UK qualifications are required we will take into account overseas equivalents.

What's on offer

Temporary Complaints Handler required in the Edinburgh office of a global Financial Services firm. £12 per hour.
Page Personnel - UK - 10 months ago