A global manufacturer is looking for a professional, dynamic and experienced account manager to join its co-operative/partnership team. Working with some of the world`s most recognisable brands your role is to ensure the partnership with your 1 or 2 key accounts is maximised to both its commercial service potential. This is a hands on role where you will be involved in every aspect of managing the account.
BASIC: £37,000 - £42,000, OTE; £4k
ADDITIONAL BENEFITS: Car Allowance, Contributory Pension Plan, Private Health Insurance, Staff shop vouchers, 25 holidays plus statutory holidays, Free car parking.
LOCATION: Midlands
COMMUTABLE LOCATIONS: Derby, Leicester, Birmingham, Northampton, Sheffield, Nottingham, Stafford
COMPANY PROFILE:
This business is globally recognised as a major player with in the FMCG market place. Established in excess of 90 years ago (50 in the UK), the business has successful grown to multiple operations in the UK, America, Canada and Mexico.
Employing 5000 staff globally and distributing to over 60 counties, this business has been able to react, grow and develop despite a challenging economic climate within an incredibly fast paced, demanding industry.
The UK boasts over 700 employees with an £80 million turnover and a successful reputation. The business continues to evolve with new divisions as late as 2008 experiencing 300% growth and winning various industry awards.
An organisation who looks after and develops its staff to grow together. This role sits with the co-pack division, established since 2003 and today represents 23% of the UKs turnover, working with every major blue chip corporate business from within the soft drinks industry.
JOB SPECIFICATION:
The key responsibility of the National Account Manager is to ensure the continued growth and development within the assigned accounts. An innovative / creative approach is essential to enable best practice/advice and inception with your clients. The accounts you manage will range from businesses which totally outsources its manufacturing, (some of which closed their own sites as this company are better equipped, more cost effective and efficient than they could be themselves), to those who may just outsource over spill/extra demand. Focusing on a variety of KPI`s, you will ultimately achieve cost, quality and service agreements. The role requires you to visit clients (head offices, manufacturing or distribution sites and your own manufacturing sites (3 all midlands north), the role is 70% internal, 30% field based.
KEY DUTIES: National Account Manager - Brands, Business Development, Relationship Manager.
- Develop and maintain successful customer relationships to enable successful implementation of the customer business plan.
- Co-ordinate and communicate all commercial activities that drive any changes to the products supplied by the business.
- Facilitate the development of new business opportunities by tailoring them to specific customer needs whilst working within the overall business strategy.
- Analysis, interpretation and understanding of sales and other key data and communication of any relevant findings to required groups and individuals.
- Work with supply chain / CPM to ensure accurate forecasts are communicated to the business within specified time frames
- Ensure agreed Customer KPIs are maintained across Quality, Customer Service and Cost
- Ensure quarterly business review meetings are adhered to across key customers reporting on KPI performance and business plan progress
- Deliver professional and high quality responses to all external and internal customer enquiries.
- Act as a mentor/coach to ADE and other customer facing colleagues with regard to account management and customer communication skills.
REQUIREMENTS:
To be successful in your application your background and experience will include strong influencing skills, with a creative/innovative approach to managing customer expectations. Ideally you will have experience managing brands based business; exposure to FMCG products, drinks, food, consumables would be a distinct advantage. This is a `hands on` role where you will be involved in every aspect of account management, having excellent attention to detail and administration skills are essential.
KEY POINTS:
- Experience of working at National Account, Key Account, Relationship Management level or equivalent customer facing role.
- A customer focused, professional, driven approach.
- Relevant experience from a fast paced dynamic environment.
- An understanding and demonstrated experience of working with general project management
PROSPECTS: National Account Manager - Brands, Business Development, Relationship Manager.
The business is renowned for internal promotions and cross functional moves. The reason for this vacancy is due to promotion from Account Management into procurement.
INTERESTED? Please email Matt Hogg quoting National Account Manager - Brands, Business Development, Relationship Manager reference MGH1207-01 to apply-21594627-2029@at.idibu.com DDI: 01604 683318
Wallace Hind Selection, The Old Vicarage, Duston, Northants, NN5 6JB. www.wallacehind.com
Tel: 01604 758857 Fax: 01604 591259
Monster UK -
10 months ago
