IT Support Analyst - Glasgow REF 21108

£100 - £120pd 2 month contract

Eden Scott's client is a leading global company in its own field, based in Glasgow, is currently looking for an IT Support Analyst providing 1st support to in-house users.

Skills in strong customer-facing skills, PC & Printer Fixes, desktop support, Windows Active Directory.

Key skills required:

• Commercial experience of working in a IT helpdesk & Call Logging
• Good customer care and telephone skills plus ability to communicate in a clear and concise way with Users is key
• Technically competent, analytical and a good customer and IT awareness
• Good team player with excellent interpersonal and report writing skills and must be able to prioritise issues in a timely manner.
• Resourceful, resilient and take ownership/responsibility for user issues and be able to show a high level of commitment and loyalty.
• Prioritise helpdesk requests within SLA
• Experience in Desktop 1st Level Support
• Remote support of PCs at offsite locations
• Basic Active Directory
• Printer Maintenance
• Knowledge of Microsoft Office Packages
• Good Communication and strong Customer Facing Skills

Having a driving license would be an advantage

If you have strong interpersonal skills and are looking for a challenging but rewarding position and you are available immediately please send your CV ASAP to [=- REMOVED -=] or call me on 0141 410 1003.
Jobs-North - 12 months ago