A General Manager with Hilton Garden Inn and Suites is responsible for managing the Hotel Executive team and overall hotel targets to deliver an excellent Guest and Member experience while managing profitability and guest satisfaction measures.
What will it be like to work for this Hilton Brand?
Hilton Garden Inn™ is the award-winning, upscale, yet affordable, hotel brand. We continually strive to ensure today's busy travelers have everything they need to be the most productive on the road, no matter the occasion. With high levels of service and amenities usually only found in pricier hotels, guests count on us to help them be successful when they're on the road.
If you know what it feels like to succeed and you can perform on an award-winning team, you may be just the person we are looking for to work as a Team Member with Hilton Garden Inn™. Because it’s with the Hilton Garden Inn™ where we speak success and where our Guests succeed.
What will I be doing?
As a General Manager, you are responsible for managing the Hotel Executive team and overall hotel targets to deliver an excellent Guest and Member experience. A General Manager would also be required to manage profitability and guest satisfaction measures. Specifically, you will be responsible for performing the following tasks to the highest standards:
Manage ongoing profitability of your hotel, ensuring revenue and guest satisfaction targets are met and exceeded
Lead in all key property issues including capital projects, customer service, and refurbishment
Ensure all decisions are made in the best interest of the hotels and Hilton
Deliver achievable hotel budgets, and set other short- and long- term strategic goals for the property
Provide effective leadership to hotel team members
Lead in all aspects of business planning
Comply with and exceed Hilton Brand Service Standards
Ensure costs are controlled and revenue opportunities are effectively sourced and delivered
Manage and develop the Hotel Executive team to ensure career progression and effective succession planning within Hilton Worldwide
Hold regular briefings and communication meetings with the HOD team
Respond to audits to ensure continual improvement is achieved
What are we looking for?
A General Manager serving Hilton Worldwide Brand hotels and vacations are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
Experience as General Manager or Director of Operations within a similar quality hotel
Degree or diploma in Hotel Management or equivalent
Possess strong commercial acumen, with experience in increasing profitability
Experience managing budgets, revenue proposals, and forecasting results in a similar sized property
Excellent leadership skills
Exceptional communication skills
In-depth knowledge of the hotel/leisure/service sector
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
General Management experience in a similar quality hotel
What benefits will I receive?
Your benefits will include a competitive starting salary and holiday entitlement. As an employee you will become a member of the The Hilton Club which provides reduced hotel room rates in our hotels worldwide, plus discounts on products and services offered by Hilton Worldwide and its partners. We look forward to explaining in detail the range of excellent benefits that you would expect from a global hotel organization like Hilton Worldwide.which provides reduced hotel room rates in our hotels worldwide, plus discounts on products and services offered by Hilton Worldwide and its partners. We look forward to explaining in detail the range of excellent benefits that you would expect from a global hotel organization like Hilton Worldwide.
Learn more now about Hilton Garden Inn™ --- where we speak success.
Hundreds of locations, with over tens of thousands of rooms
Numerous projects in development, worldwide
Herman Miller Mirra® desk chairs complement our stylish work areas
Sleep deep with the Garden Sleep System® bed
Fitness Centers featuring Precor® training equipment
Hilton Garden Inn has consistently been recognized as the Best Mid-Scale, Full Service brand in key consumer awards