VanRath IT is currently recruiting a successful Unix Support specialist for their client based in Belfast . The client is becoming well established within the Northern Ireland market place as a company that promotes a work life balance and career progression. The client has a number of key products that are market leading and has resulted in them attracting a number of key clients. The Client has global presence with its Headquarters based in the US. These roles have been created through a well thought out structured growth plan
Serve as the primary support contact and technical support liaison to assigned customer.
Provide a high level of technical competence to independently resolve complex trouble reports.
When a software bug is discovered, log issues in the bug tracking system, reproducing the bug and providing all reasonable data to the Engineering Group
Write tools and scripts to assist in troubleshooting and support activities
The Ideal Person:
At least 2 years of experience in the technical support arena in a software and/or telco environment, preferably in a multinational company dealing with customers and colleagues around the world
At least 1 years' demonstrated web and application-level experience with protocols such as HTTP/HTML, IMAP, SMTP, POP3, and MAPI
Familiarity with network sniffer tools such as wireshark/ethereal, snoop or tcpdump
At least 1 years' IP routing and networking experience in the following areas: VLANs, VPN, firewalls, NAT, load balancing
Protocol-level knowledge of internet technology and operations
An excellent benefits and reward package is on offer with this role that involves comprehensive training, and the very real chance to progress within a dynamic sector of the IT industry
For further information please contact Christopher Ryan in the strictest confidence on 0870 774 1000 or apply via the link on this page.
(IF YOU HAVE FORWARDED YOUR CV TO VANRATH WITHIN THE LAST 3 MONTHS please do not apply as our specialist consultants are aware of your availability. If you would like to contact VanRath for an update please call our consultants directly on 0870 774 1000.) RecruitNI.com - 10 months ago