JOB DUTIES : The TotalMobile helpdesk provides remote support to our customer base in their daily usage of the TotalMobile suite of products. The Mobile Support Analyst will work on our busy helpdesk and provide first, second and third line support as required. OTHER INFO : For further information on this position please visit the employer's website via humanresources@ctechs.co.uk SALARY INFO : £16,000 - £18,000 per annum, to be discussed. EQUALITY STATEMENT : Consilium Technologies is an Equal Opportunities employer.

Geographical Information

Country:
United Kingdom

Region:
NORTHERN IRELAND

Salary / Contract

Minimum salary:
16,000.00

Salary currency:
Pound (Sterling)

Salary period:
Annually

Hours per week:
38

Contract type:
PERMANENT + FULL-TIME

Extras

Accommodation provided:
No

Requirements

Education skills required:
A minimum of 5 GCSE's (or equivalent) in English Language and Mathematics.
Previous experience of customer service/support/helpdesk in an application support environment.
Knowledge of database management and structure.
Knowledge of Microsoft SQL (Structured Query Language) Database query and management tools.
Excellent interpersonal and communication skills including ability to explain technical issues.
Excellent oral and written communication skills.
Professional telephone manner.
Computer literate particularly with Microsoft Office.
Ability to multi-task.
Results focused, able to work on own initiative and as part of a busy team.
Strong analytical, planning and organisational abilities.
Ability to work quickly and accurately.
Genuine interest in computer software applications.
Available to work additional hours as necessary.
Available to work international shifts depending on business needs.

Experience required:
Up to 1 year

Minimum age:
16

Employer

Name:
Consilium Technologies Ltd

Information:
MISS Ashley Ball

Address:
Unit 8, Technology Park Belfast Road

Phone:
028 94480000

Fax:
94480001

Email:
humanresources@ctechs.co.uk

How to apply

How to apply:
Please complete an employer application form available from your local JobCentre, Jobs and Benefits office or via www.jobcentreonline.com to apply. Application forms to be returned to the employer (see employer details). Ref: MSA
See Other Info.

Contact:
MISS Ashley Ball

Last date for application:
21/06/2012

Other Information

Number of posts:
1

Date published:
11/06/2012

Last Modification Date:
12/06/2012

ISCO code:
93

National reference:
NI1028102
EURES / EC Europa - 11 months ago