HSL operates through 16 stores located nationwide and have gone from strength to strength, currently employing 125 staff. HSL was established in 1968 and is a family owned business which operates a culture based on traditional values, where the customers, staff and suppliers are valued and treated accordingly. HSL manufacture the majority of products sold through the stores providing faster than normal delivery times to the customer as well as peace of mind regarding quality to both the customer and sales staff.
Reporting to the Regional Manager, at our Aintree, Liverpool Store your overall responsibilities are as follows:- To help in creating, and maintaining a very successful retail outlet, operating to the highest standard. To operate as part of the in-store Retail Team in achieving that success. To participate in selling and customer service activities so as to optimise and sustain sales performance and customer satisfaction. The successful candidate will be expected to play a leading role in the sales process. To provide a stimulating, helpful, enjoyable and knowledgeable environment.
The business operates with a very 'open’ culture, and it is expected for the successful candidate to form close working relationships with staff from head office, the factory and other stores.
The successful candidate will: - Ideally (but not essential) have experience in a retail environment. Have a belief in and the ability to deliver a consultative, high value, no pressure sale. Have a background within an environment where Customer Service was key to the culture and success of the business. Strong interpersonal and communication skills with the ability to engage with people of all ages and backgrounds. Reasonable IT skills as some basic knowledge of spreadsheets and word processing would be useful.
This role will be 35 hours per week which will include some weekend work. TotalJobs.com - 10 months ago