An exciting opportunity has arisen for Customer Service Advisors to take order and enquiry calls from our customers. These positions are on a six month fixed term basis and will involve working between 24 and 30 hours per week on a shift basis.

The start date for this role is

28

th

May 2012

.

Training period: 3 weeks Monday – Friday

8am – 2pm

.

Shifts available are as below which will be subject to availability

Sunday

Monday

Tuesday

Wednesday

Thursday

Friday

Saturday

Rest Day

Rest Day

14:00 - 20:00

14:00 - 20:00

14:00 – 20:00

13:00-19:00

10:00 - 16:00

Rest Day

08:00 – 14:00

14:00 – 20:00

14:00 – 20:00

14:00 – 20:00

14:00 – 20:00

Rest Day

Rest Day

14:00 – 20:00

14:00 – 20:00

14:00 – 20:00

Rest Day

Rest Day

14:00 - 20:00

Home Retail Group is the

UK

's leading home and general merchandise retailer. In terms of both our customers and our staff, you would struggle to find a more people-focused organisation. It is a business that's growing and changing fast. For you that means interest, challenge and a truly exciting remit at our Contact Centre in Widnes

.

We offer comprehensive training for our positions so you don’t need to have previous contact centre experience. All we ask is that you have a great telephone manner and PC skills and enjoy dealing with customers. You need to have a confident approach, and be able to handle objections. Our most successful Advisors are the ones who have the skills to manage difficult customers – so you should have patience to empathise with the customer but have resilience to move on to the next caller with a smile!

Home Retail Group operates as an equal opportunities employer and we welcome all applications regardless of gender, marital status, sexual orientation, pregnancy, race, colour, ethnic origin, nationality, religion or beliefs, disability, age, political opinions or trade union membership
Home Retail Group - 13 months ago